Shipping Rates
ImproveLife offers free shipping on all Wheelchairs, Scooters, Walkers, Rollators or orders that exceed $100.00 (except for international shipping).

Shipping charges for products with shipping costs are shown in the shopping cart before you pay at check out.

Orders shipped to Alaska, Hawaii, Puerto Rico and outside the United States will have additional shipping charges. We will contact you via email or phone for your approval.

Shipping Locations
ImproveLife ships to the United States and Canada via either UPS or FedEx. For orders outside the USA please submit your order and we will email to you the exact shipping cost, or call us at 1-888-570-8836. You will not be charged until you agree to the shipping charge and method.

Delivery Time
All orders except for Custom Wheelchairs, Scooters, Lift Chairs and Lifts usually ship within 2 business days. Orders are generally shipped via either UPS or FedEx ground though some orders are shpped via a freight company or the USPS and take 5-7 business days to reach the customer.

Custom Manual Wheelchairs and Lift Chairs take an average of 2 weeks to reach the customer. Ultralight Manual Wheelchairs (extra wide, etc.) take approximately 3-4 weeks.

Motorized Wheelchairs and Electric Scooters take 1-3 weeks depending on the model and color. Custom motorized wheelchairs and scooters (extra wide, etc.) take approximately 3-4 weeks.

If you need you order in a shorter period of time please contact our customer service at 1-1-888-570-8836. Extra charges may apply.

In the event that your order cannot go out in the above mentioned time. You will be contacted immediately with the reason for the delay. You can either cancel the order or wait for shipment. In the event that we cannot reach you to make a delivery we will reattempt to deliver for up to one week at which time we will return the order and charge you a 10% restocking fee.